Inviting Team Members

You don’t have to manage MenuPlat alone. You can invite team members — managers, staff, or franchise partners — to your organization account with role-based access control.

User Roles

MenuPlat currently supports two roles:

Role	Access Level
Admin	Full access to all features: stores, screens, products, pricing, users, billing, and settings
Member	Limited access — can manage products, content, and playlists, but cannot access billing, delete stores, or manage users

Choose the appropriate role when inviting someone based on their responsibilities.

Step 1: Go to Users

In the left sidebar, click “Users” (or Dashboard → Users).

You’ll see a list of existing team members and any pending invitations.

Step 2: Invite a New User

1. Click “Invite User” or “Add Member”
2. Enter the person’s email address
3. Select their role: Admin or Member
4. Click “Send Invitation”

MenuPlat sends an invitation email to the address you entered.

Step 3: The Invitee Accepts

The person you invited will receive an email with a link to join your MenuPlat organization. When they click the link:

• If they already have a MenuPlat account, they’ll be asked to confirm they want to join your organization
• If they don’t have an account, they’ll be taken through a brief registration to set up their account before joining

Once accepted, they appear in your Users list as an active member.

Managing Existing Users

Changing a User’s Role

1. In the Users list, click the user’s name or the edit (pencil) icon
2. Change the role from the dropdown
3. Click “Save”

Removing a User

1. In the Users list, click on the user
2. Click “Remove” or “Revoke Access”
3. Confirm the removal

Removing a user immediately revokes their access to your organization. They will no longer be able to log in and see your data. Their own MenuPlat account is not deleted — they just lose access to your organization specifically.

Pending Invitations

If someone hasn’t accepted their invitation yet, it appears in the Users list as “Pending”. You can:

• Resend the invitation email if they didn’t receive it
• Cancel the invitation if it was sent in error

Invitations expire after 7 days. If an invitation expires, simply send a new one.

User Limits by Plan

The number of team members you can have depends on your subscription plan:

Plan	Max Users
Free	1 (owner only)
Starter	3 users
Professional	10 users
Enterprise	Unlimited

Best Practices

• Give Admin access sparingly — Only people who truly need full account access (like a business owner or senior manager) should be Admins
• Use Member role for most staff — Waitstaff or kitchen staff who just need to update the menu don’t need Admin access
• Review your user list periodically — Remove former employees promptly to keep your account secure

Next Steps

• Enable two-factor authentication →
• View subscription plans →
• View analytics and reports →